General information and Frequently Asked Questions (FAQ)
What are the check-in and check-out times?
You can check-in from 14:00 CET and check-out is possible until 11:00 CET. Our reception is opened 24/7.
Is it possible to check in earlier or check out later?
An earlier check-in or late check-out is possible and subject to availability. A surcharge may apply. Please contact our reception. It is always possible to store your luggage at the reception before check-in or after check-out.
What is the benefit of checking in online?
We offer our guests the possibility to check-in online. This speeds up the check-in process significantly, so you can start enjoying our hotel and the area sooner. For online check-in, please follow the instructions in the confirmation e-mail.
Is the city tax included in the room rates?
The city tax isn’t included in the price and is € 7.00 per person per night.
Where can I park my car?
The hotel has its own parking lot where you can park at a reduced rate of € 10 per day. Please make a reservation in advance due to limited availability. Parking is at your own risk.
Can I bring my dog to the hotel?
Dogs and other pets aren’t allowed in our hotel.
What are the options for breakfast, lunch and dinner?
In Brasserie there are several options for breakfast, lunch and dinner.
We offer an extensive continental organic (Fair Trade) breakfast buffet for € 17.50. When you book your breakfast in advance you pay only €15.- p.p.. We offer daily breakfast buffet Monday-Friday from 07:00 CET - 10:00 CET, Saturday from 07:00 CET to 11:00 CET and Sunday from 08:00 CET - 11:00 CET.
Are these times inconvenient for you? Let us know so we can offer you alternative options.
Lunch is served from 12pm to 4pm. (snacks are available to complement your coffee or a delicious drink at the bar)
Dinner is served daily from 4pm to 9pm
The bar is opened from 4pm to midnight
Also if you don't stay overnight, you're more than welcome to visit our restaurant.
Is smoking allowed in this hotel?
There is a smoking ban throughout the entire hotel. If a guest doesn’t comply with the smoking ban, the Zaan Hotel is obliged to impose a fine of € 250 on the guest.
Do you offer discounts or special offers?
Yes. We have the lowest price, guaranteed. Use the discount code “direct” when making your direct reservation. Please feel free to contact us if you have any further questions or suggestions.
Do you offer a ticket service that allows me to reserve tickets for museums, such as the Van Gogh or the Rijksmuseum?
You can reserve tickets for various museums at our front desk upon your arrival.
What conditions apply when I book without a credit card?
If you do not have a credit card to guarantee any extras, the hotel will ask for a deposit of €100 upon arrival, which will be refundend on the day of you departure.
Questions regarding the room:
- 40” Smart TV
- Air conditioning
- US en UK power outlets
- Free Wi-Fi
- Rain shower
- IPod docking station
Nespresso machine with free coffee and tea facilities
Is there a hairdryer available in the room?
You can find the hairdryer in the bathroom closet under the sink.
Does the hotel offer ironing services?
Yes, if you need to use the ironing service, please contact our front desk so we can bring it up to your room. The Junior Suites have standard ironing facilities.
What kind of coffee/tea facilities are available in the room?
Each room has a great Nespresso machine. We offer our guests free coffee pads and a lovely assortment of tea in the room. Please feel free to ask our front desk when the coffee and tea in your room need to be replenished.
Do you have baby cots available in the rooms?
A baby cot (0-2 years old) is available upon request and subject to availability.
More information on planning your trip via public transport can be found at 9292.nl
Where can I find information about paying in the bus and tram etc.?
You can find this on the following website: 9292.nl/en/fares-and-public-transport
How do I pay for public transport in the Netherlands?
In the Netherlands, you can pay for public transport with the OV Chip card.
More information about this can be found at: 9292.nl.
Our address information is:
1507 EA Zaandam
Tips & Area
Zaandam City Center
Zaandam is the city for the shopping enthusiast. With a wide variety of stores, Zaandam is proud to call itself one of the nicest shopping cities.
The Zaanse Schans is a neighborhood with wooden buildings in the Zaanstad municipality. It’s located along the Zaan river, across from the village Zaandijk, and next to the Julianabrug. It’s a famous tourist destination, attracting hundreds of thousands of visitors every year (1.8 million in 2016, 2.2 million in 2017). It was set up with the intention of preserving the historical heritage, but it’s not a closed, open-air museum. The houses are inhabited, so it's not just tourists visiting the area.
The Zaans Museum is a cultural history museum located in the Zaanse Schans, in the Dutch municipality of Zaanstad. The museum was founded in 1998 and exhibits cultural, historical, and regional collections about the living and industrial culture of the Zaan region. Everyone knows the famous Zaan brands, such as Verkade, Lassie, and Albert Heijn. In the Zaans Museum, you’ll learn all about the rich industrial history of the Zaan region. Next to the main building, the museum has three locations with living history on the Zaanse Schans: the Kuiperij, the Jisperhuisje, and Wevershuis. The Zaans Museum also includes the Czaar Peter House in the center of Zaandam.
Czaar Peter House
The Czaar Peter House in Zaandam is a wooden cottage dating from 1632. It was named after the Russian tsar, Peter the Great, who lived in the cottage for a short period. The cottage is one of the oldest houses constructed of Dutch timber, and has been covered, for protection, by a stone museum hall since 1823.
Amsterdam, the capital of the Netherlands, is known for its artistic heritage, extensive canal network, and narrow gable houses, a legacy from the Golden Age. In the Museumkwartier, you’ll find the Van Gogh Museum, the Rijksmuseum, with works by Rembrandt and Vermeer, and the Stedelijk Museum, which houses contemporary art. Cycling is inextricably linked to the city’s character and there are many cycling paths.
Cycling routes through the Zaanstreek
Cycling is an ideal way to explore the diversity of the Zaan region. The greenery and the industry, the villages and the city, the new and the old architecture: all are connected to each other by the beautiful Zaan river.
The first two (Heritage) bicycle routes can be started from both Amsterdam Central Station as well as Zaandam station. Whether you use a traditional bike or e-bike, the Zaan region and Amsterdam are closer than ever: only 15 kilometers of cycling! The routes will show you the two sides of our region we are most proud of: our industrial heritage, and the Zaanse greenery.
The other two routes have the Zaanse Schans as a starting point, so you can combine a visit to the Schans with an explorative tour of the surroundings.
More information and routes: https://www.zaanstreek.nl/bezoeken/ontdek-de-zaanstreek/fietsen.html
Keukenhof is the most beautiful spring park in the world! Over seven million tulips, daffodils, and hyacinths provide 31 hectares of fragrance and color for eight weeks. The park also offers thirty floral shows that change weekly, seven inspiration gardens, hundreds of artworks, a beautiful windmill, and a play area. Opened from the second half of March until the first half May.
There’s plenty to do in Haarlem, all year round. Discover the city that’s known for its high-quality cultural offerings, great diversity of shops, cozy restaurants and cafes, and excellent location near Amsterdam, beach and sea. A city with a rich history, beautiful monuments, and a Burgundian atmosphere. The ideal destination for a day trip or a weekend away, also with your children!
You’ll never forget your first visit to Alkmaar. You’ll keep wanting to come back to this beautiful city, which is only half an hour away from Amsterdam and 15 minutes away from the North Sea beach. Wandering along the monuments, canals, shops, museums, and terraces, you’ll be amazed by the beauty...